Bummer - yes, the answer is that as TubeBuddy currently works, the rank tracking is for where you rank on your computer. So it can be influenced by who is logged in. We simply so a search in your browser and track your position. We tried to be clear about that in our help documentation but it should be more clear obviously. The good news is that we are working on pulling that data from YouTube's data API soon which will be clear, consistent results no matter where you are across the globe or who you are logged in with. Hoping to have that in place in 3 weeks or so. I went ahead and gave you unlimited access to our Legend tools for the next 6 months free ($300 value) because I really feel bad that you were disappointed.