Crown
¯\_(ツ)_/¯
For me, she asked for too much and didn't take the hotel's business operations into account. She essentially chose HER vacation exactly how she wanted it at the times she wanted it with whom she wanted. And then decided she didn't want to pay for it and so asked the hotel for a freebie. I'm pretty sure that is what annoyed the hotel owner.
She should have proposed a one night stay for ONE person at an offpeak time. - The hotel's service and decor and location and for ONE person at an offpeak time would be pretty much the same. She'd get to experience a nice hotel in a nice location and the hotel would have enough empty rooms to make it cost effective and also maybe get a bit of publicity. It'd be a cheaper giveaway for the hotel and more importantly, there would be no opportunity cost. She asked for a freebie on valentine's day for 2 people ! Really?! Not only does the hotel not get paid for that, but she'd also be taking the place of paying customers since I'm guessing the hotel would be fully booked. So if the stay cost 500 Euros, it'd actually cost the hotel 1000+ euros.
It's kind of like turning up to a restaurant looking for a job CV in hand in the middle of peak lunchtime service. Restaurant owners HATE it when applicants do that in the middle of a service and most will automatically throw the CV in the bin since it shows zero business awareness and they are simply too busy.
She should have proposed a one night stay for ONE person at an offpeak time. - The hotel's service and decor and location and for ONE person at an offpeak time would be pretty much the same. She'd get to experience a nice hotel in a nice location and the hotel would have enough empty rooms to make it cost effective and also maybe get a bit of publicity. It'd be a cheaper giveaway for the hotel and more importantly, there would be no opportunity cost. She asked for a freebie on valentine's day for 2 people ! Really?! Not only does the hotel not get paid for that, but she'd also be taking the place of paying customers since I'm guessing the hotel would be fully booked. So if the stay cost 500 Euros, it'd actually cost the hotel 1000+ euros.
It's kind of like turning up to a restaurant looking for a job CV in hand in the middle of peak lunchtime service. Restaurant owners HATE it when applicants do that in the middle of a service and most will automatically throw the CV in the bin since it shows zero business awareness and they are simply too busy.