i know but your using the wrong terms to do it, sounds more like your criticizing than helping ,also just a little tid bit, when you recommend a paid product it makes you seem like a douche, just letting you know, people wont say it to your face but they are offended that you believe they should pay for what ever(Even though it may be in their best interest), always go for the free option, and hint the paid product, hint as in "well it would be faster in 'blah blah blah' but we are not using that currently", this way they know their is a better product whilst maintaining their dignity. ^^ i am never gonna act harshly to anyone really so as you can see i was not offended by anythingm just saying, im doing it my way, all the time, regardless of how much easier it may be.