Forela Network NOT PAYING, not replying

[Sanuku]

UPDATE: Our system detected possible manual inflation of the channel. Example of one of the videos:

This could be why it would have flagged it, no worries, as long as we have pinpointed the issue we'll be able to solve this. After a little more investigation to get an all-clear we'll process your payment.

You Guys are holding her Money back from October 2013, November 2013 and probably also December 2013 too because a Video from January 2014?! Is this some kind of Running Joke or am I missing her something?!

Sidenote:

@Shane.C Did again someone screwed up the Payment Process here on your side? Just asking since the timeframe is 100% the same as with the Girl here.

 

[Shane]

@Shane.C Did again someone screwed up the Payment Process here on your side? Just asking since the timeframe is 100% the same as with the Girl here.

We don't handle Forela payments, only Creative Nation ones

 

[Sanuku]

We don't handle Forela payments, only Creative Nation ones

Thanks for the fast response. Really appreciate it.

 

[TigerXtrm]

Hey there,

We've been investigation your issue ever since the subnetwork has flagged it up for us.

Please allow us around 1-2 more days to understand why our system has flagged your content. We assure you, you'll be compensated and repaid in full.

He states that he originally contacted you about this issue on december 8th. That's over a month ago and now you're asking for an additional 2 days? It takes a 'professional' network over a month to check why a video is flagged? For most normal people that takes about 2 minutes...

UPDATE: Our system detected possible manual inflation of the channel. Example of one of the videos:

This could be why it would have flagged it, no worries, as long as we have pinpointed the issue we'll be able to solve this. After a little more investigation to get an all-clear we'll process your payment.

What makes you think your 'system' is better than Google's at detecting fraudulent clicks or activity? YouTube will flag content for fraud on its own. What horrible network you have to be that, when you see some video randomly take off on a network, you flag it for fraud because that can't possibly ever happen right? Videos never go viral or very popular on the internet.

And on top of that, like someone mentioned above, how on earth does the performance of a video uploaded in January affect the payout for the months prior? That's complete BS, just so you know.

 

[Kamran Sankey]

He states that he originally contacted you about this issue on december 8th. That's over a month ago and now you're asking for an additional 2 days? It takes a 'professional' network over a month to check why a video is flagged? For most normal people that takes about 2 minutes...



What makes you think your 'system' is better than Google's at detecting fraudulent clicks or activity? YouTube will flag content for fraud on its own. What horrible network you have to be that, when you see some video randomly take off on a network, you flag it for fraud because that can't possibly ever happen right? Videos never go viral or very popular on the internet.

And on top of that, like someone mentioned above, how on earth does the performance of a video uploaded in January affect the payout for the months prior? That's complete BS, just so you know.

Our system is directly linked to Google's. Google deducts a certain percentage of our total pool every single month. This loops round + the past months round, Google has deducted her money. We cannot payout something that is not there which is why we are forced to await a response from Google to either A. Confirm this was a fault and transfer her balance over or B. Confirm that the channel will not get paid for invalid traffic.

Around 8% of our total pool has been deducted this prior month due to invalid traffic. Our system cannot payout what is not there to those who have been flagged. We do all that we can to clean up those channels which go against our contract monthly as this deduction has only just started about 2-3 months ago because of a certain recent system compromise Google has experienced which allowed users to skim and make money illegally. It is no wonder they have become more restricting and more strict.

This is how it appears in our Adsense. I assure you, Google makes sure that not a single penny that should not be paid out slips by. They are incredibly delicate with their money.

( Invalid traffic part is the deduction from our total credited payout )

Since our dashboard assumes that all is clear for those people we have not flagged prior to this report it arms them for a payout. However when the payout is due that is when we get the information about which channel has been highlighted for invalid traffic.

 

[Melody Anne]

What makes you think your 'system' is better than Google's at detecting fraudulent clicks or activity? YouTube will flag content for fraud on its own. What horrible network you have to be that, when you see some video randomly take off on a network, you flag it for fraud because that can't possibly ever happen right? Videos never go viral or very popular on the internet.

And on top of that, like someone mentioned above, how on earth does the performance of a video uploaded in January affect the payout for the months prior? That's complete BS, just so you know.

Regarding the two days requested, Forela is backed by very large company, Zoomin TV. The department that would be providing this data to Forela will have numerous other issues in the queue - not just for Forela, but for many other business units. While this is clearly an urgent issue for the creator, there will be other urgent issues ahead of them in line. it is similar to going to the Emergency Room at a hospital. Clearly you have an urgent need for medical care, bit you may be behind several other people with similar needs.

A system better than Google? Again, Zoomin is a huge online advertising provider. It might not be a question of better, but different. An equally powerful system , with different algorithms, may at times flag something that Google wouldn't. The opposite would be true as well.

Just to clarify some legality here on your last point. If any fraud is detected and an account is flagged that means the account is not in good standing and no monies will be dispersed until the matter is settled. According to most contracts , if the agreement is terminated, the channel will be paid any monies due, which will most likely include earnings prior to the fraud issue.

FYI, this is not a defense of Forela, but an attempt to clarify the business realities of network partnership. The place where this case falls apart is the inability to contact the people needed to start the above process. Hopefully that will be corrected within the network

 

[jamesbond]

What Kamran provided looks like a ton of nonsense and double talk. It appears to me that they have your money, are holding it, and making money off it. If there was truly a problem you should have received notification directly from YouTube. It is awful strange that all of sudden networks become judge, jury, and executioner of fraudulent views instead of YouTube. It seems like Forela and Zoomin are the only ones having these problems.

 

[Shane]

What Kamran provided looks like a ton of nonsense and double talk. It appears to me that they have your money, are holding it, and making money off it. If there was truly a problem you should have received notification directly from YouTube. It is awful strange that all of sudden networks become judge, jury, and executioner of fraudulent views instead of YouTube. It seems like Forela and Zoomin are the only ones having these problems.

No, what they're saying is true, YouTube often reclaims revenue in times of action fraud or excessive content id claims

 

[Tarmack]

What Kamran provided looks like a ton of nonsense and double talk. It appears to me that they have your money, are holding it, and making money off it. If there was truly a problem you should have received notification directly from YouTube. It is awful strange that all of sudden networks become judge, jury, and executioner of fraudulent views instead of YouTube. It seems like Forela and Zoomin are the only ones having these problems.

You would receive a notification directly from YouTube if you were using Adsense. This is the "Your Adsense has been banned for invalid activity" email. When a network is claiming videos, notifications don't go to the channel, they go to the claiming party and the report Kamran is referring to is that notification. I fail to see the double talk you're referring to, it seems much more likely you just have no idea what you're talking about and want to create drama.

 

[jamesbond]

You would receive a notification directly from YouTube if you were using Adsense. This is the "Your Adsense has been banned for invalid activity" email. When a network is claiming videos, notifications don't go to the channel, they go to the claiming party and the report Kamran is referring to is that notification. I fail to see the double talk you're referring to, it seems much more likely you just have no idea what you're talking about and want to create drama.

In Kamran's 1st post he stated that his "network system" monitors channels and flags them to be investigated. In his 2nd post he says how AdSense is holding the channel's payment, showing a screenshot with no channel name at all. Screenshots can also be easily tampered with through "Inspect Element" or an Internet Explorer add-on. According to the OP, Kamran never notified her and she ended up notifying them.