Kleineganz
Opinionated Vlogger and Gamer
In that case the next step to troubleshooting a non responsive mic is to make sure that you have all the current drivers installed. Go to their website and download necessary drivers and see if it shows up, if it still doesn't you can try different usb ports. Switch from usb 3.0 to 2.0 and also check your device manager to make sure all your ports are working accordingly.
Im actually off to bed so I hope one of these help you!
I tried that already, but failed because the installer couldn't see the mic at all. However good news ... after many times unplugging/re-plugging I finally got Windows to see the error of it's ways and it's all working properly again (well except now my intro file is corrupted, but that's another story ... *sigh*)