DeceitfulPhoenix
New Member
Hello,
This'll be a long read so bear with me here.
I’ve been having some rather large issues with RPM(Maker Studios 3) for the past month. Ever since I was partnered at the beginning of January I’ve been having trouble gaining access to Maker Max. It’s been getting immensely frustrating as of late and I have yet to receive a response from anyone from within the entirety of Maker Studios after sending out several emails.
The first time came about a week after I partnered with them where I still had yet to gain access to Maker Max. I wasn’t able to contact any of their partner support areas and eventually had to use the contact section on the Maker Studios site itself. Not too long after I received a reply stating that they would look into it and not too long after I was able to use Maker Max. The only thing that seemed a little off was that I couldn’t use the support section as my Youtube channel did not exist within their network. I thought nothing of it and assumed it would fix itself in the next few days. It did not!
The second time I had tried to contact them was after about a month of Maker Max still saying I didn’t exist in their network yet I obviously did as according to YouTube my account is linked and something is denying every request I make at unlinking. I had gotten rather annoyed at the lack of support and frankly, not being able to receive help in any capacity when I needed it. I once again contacted the Maker Studios contact area as yet again, I can not use any other support contact as the rest required me to be a part of the network and the system has thought I wasn’t. A week went by, no reply. “Okay, maybe I’ll try again”, another week, no reply. I was getting extremely frustrated at this point and decided to leave it for a while and maybe I would eventually receive a reply. I never did.
Fast forward to the present, I noticed about a week ago that I could not log on to Maker Max and assumed it was to do with their new log in system. I did a bit of research and eventually found the log in that should let me set up my account for their new system, I attempted to log in and guess what? I’m not part of their network. Every time I even attempt to log in I’m told that there’s no account connected to RPM in any way yet, every time I’ve requested to unlink something denies me so I obviously am still on their systems in one way or another. I’ve spent countless hours over the last week sending email after email to a variety of places and have even Tweeted every branch of Maker several times and yet nothing. It’s as if I’m not there.
So now I’m here. Is anyone else having this issue? Have RPM actually done anything to fix it? Is there any chance of me actually retaining my account because at this point I don’t have access to the reports, that were promised and it’s getting really annoying.
Attached are two screen shots I've taken regarding the issue.
Edit:
I've attempted to sign up for Maker Max to see what is would say and what do you know, my channels already part of their but still refuses to allow me to log in. It's getting absurd at this point and well, it's now at the point where Maker for all intensive purposes is holding my account hostage. It's not a large channel by any means but over the year I've countless hours into it only to have Maker, hijack my account and then refuse to hold up their end of the contract. RPM/Maker have breached the contract in several sections and still have the audacity to ignore me when I ask them to hold up their end of the bargain. It's frankly appalling that a network could behave in this manner with no repercussions whatsoever.
This'll be a long read so bear with me here.
I’ve been having some rather large issues with RPM(Maker Studios 3) for the past month. Ever since I was partnered at the beginning of January I’ve been having trouble gaining access to Maker Max. It’s been getting immensely frustrating as of late and I have yet to receive a response from anyone from within the entirety of Maker Studios after sending out several emails.
The first time came about a week after I partnered with them where I still had yet to gain access to Maker Max. I wasn’t able to contact any of their partner support areas and eventually had to use the contact section on the Maker Studios site itself. Not too long after I received a reply stating that they would look into it and not too long after I was able to use Maker Max. The only thing that seemed a little off was that I couldn’t use the support section as my Youtube channel did not exist within their network. I thought nothing of it and assumed it would fix itself in the next few days. It did not!
The second time I had tried to contact them was after about a month of Maker Max still saying I didn’t exist in their network yet I obviously did as according to YouTube my account is linked and something is denying every request I make at unlinking. I had gotten rather annoyed at the lack of support and frankly, not being able to receive help in any capacity when I needed it. I once again contacted the Maker Studios contact area as yet again, I can not use any other support contact as the rest required me to be a part of the network and the system has thought I wasn’t. A week went by, no reply. “Okay, maybe I’ll try again”, another week, no reply. I was getting extremely frustrated at this point and decided to leave it for a while and maybe I would eventually receive a reply. I never did.
Fast forward to the present, I noticed about a week ago that I could not log on to Maker Max and assumed it was to do with their new log in system. I did a bit of research and eventually found the log in that should let me set up my account for their new system, I attempted to log in and guess what? I’m not part of their network. Every time I even attempt to log in I’m told that there’s no account connected to RPM in any way yet, every time I’ve requested to unlink something denies me so I obviously am still on their systems in one way or another. I’ve spent countless hours over the last week sending email after email to a variety of places and have even Tweeted every branch of Maker several times and yet nothing. It’s as if I’m not there.
So now I’m here. Is anyone else having this issue? Have RPM actually done anything to fix it? Is there any chance of me actually retaining my account because at this point I don’t have access to the reports, that were promised and it’s getting really annoying.
Attached are two screen shots I've taken regarding the issue.
Edit:
I've attempted to sign up for Maker Max to see what is would say and what do you know, my channels already part of their but still refuses to allow me to log in. It's getting absurd at this point and well, it's now at the point where Maker for all intensive purposes is holding my account hostage. It's not a large channel by any means but over the year I've countless hours into it only to have Maker, hijack my account and then refuse to hold up their end of the contract. RPM/Maker have breached the contract in several sections and still have the audacity to ignore me when I ask them to hold up their end of the bargain. It's frankly appalling that a network could behave in this manner with no repercussions whatsoever.
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