mazen mahmoud
Member
If we're talking about the account tahatvchannel, it is unpartnered. I do not know why the channel is currently displaying ads. I cannot provide information about channels outside of our network. All I can tell you is that the channel is no longer in our CMS, therefore we are not earning revenue off those ads.
@mazen mahmoud, if you have questions about your remaining revenue after being unpartnered, please open a public support ticket here: and describe your problem to us.
I was going off the information provided, which was for tahatvchannel. I didn't know this other channel existed. It appears you had two channels partnered with us under separate accounts? This is most likely the source of your problem, because your account information is getting mixed up. tahatvchannel is not partnered. inshadnews1 is partnered.
there is no Response on the support ticket, what can i do ?