About Maker Support

[XiaoK]

Did Maker provide live chat support?

 

[Brodie]

For me, as far as I know the closest to live is emails going back and fourth in support tickets, I'm not sure if there's something I haven't noticed...

 

[AlexGotBeats]

Nah its just e-mails

 

[XiaoK]

so basically we dont get response immediately?

 

[Shendijiro]

so basically we dont get response immediately?

Nop they can take a few hours to reply

 

[XiaoK]

Nop they can take a few hours to reply

i recently submitted a ticket but its already 2 days, got no response from them

 

[Reed Napier]

i recently submitted a ticket but its already 2 days, got no response from them

It has taken me up to a week to get a response from them.

 

[Shendijiro]

i recently submitted a ticket but its already 2 days, got no response from them

It has taken me up to a week to get a response from them.

Weird for me the longest I waited was a weekend because they don't work during the weekend. They work if I'm not mistaken till 6pm Pacific time. But yeah their ticket report is slow

 

[XiaoK]

Weird for me the longest I waited was a weekend because they don't work during the weekend. They work if I'm not mistaken till 6pm Pacific time. But yeah their ticket report is slow

i think here is the fastest lol