he has a picture, so following the internet rules he is safe. I do agree about mods deleting your post/threads because they are paid to do it happens every time. the picture does not lie it has too many random numbers to be a lie. I also agree with the bad support, just like freedom they will not unlink until your time is up.
what's most important is what you going to do about it? I know a lawyer won't take your case because you lack the evidence and it would cost you more than $700.