More RPM Problems

I signed with RPM week ago, i send them email for dashboard acces and i am waiting 5 days...in the message they say max wait time 72hours...wtf??
 
Im also new to RPM officially signed last week. Been 5 days still cant even get into the dashboard. Have sent 3 emails in with no response so far asking questions 1 during the signing process asking about my w9 which im still not sure if it was filled out correctly ( had to google the information to get what I thought was right ). But staying optimistic hoping they can get back to me soon
 
They replied to me this morning but only to set my tax forms and paypal up which i did but still no reply for dashboard access I also messaged there facebook page aswell to no avail I have a few videos im wanting to create and edit but i want to use there soundeffects and songs
 
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