Hi Jason,
Thanks for your longer email.
The main problem here is that you’re in the US, and Sony controls Adele over there - the chances of getting a reply from Sony about this is pretty slim… they’ll be dealing with a higher volume of claims than us (as we’re a fairly big UK-based indie group of labels with just the two of us working on it, vs 600 or so people at Sony).
The other problem is YouTube’s systems - they recently changed them, as often I’d send an email to a user to explain the procedure with this then close and re-claim the relevant claim. I don’t enjoy issuing Takedowns, but now they’ve introduced the Delayed Takedown (where you get seven days to talk to each other and try and resolve things) they’ve changed the Appeals procedure too and you can no longer do this.
So we’re kind of tied here… if I set your video to monetize (which I can’t do at the moment), it would still be blocked in the US, and I can’t see Sony budging on this. As it is right now there isn’t a lot I can do. Probably not a lot of help though. Adele is a tricky one thanks to all the issues with streaming we’ve had with this album, and her not wanting to be on streaming services. I can’t do anything because it is in ‘Delayed Takedown’ mode, so the next action would be the takedown (which could be cancelled if you cancel your Appeal - not ideal for you as your video is still blocked.
(by the way, your Frozen ‘Fixer Upper’ video is bloody terrifying!! As is Adele!!)
I’m not sure what to do here. I get Fair Use, and across most of the things we release, this would just be monetized. But because of the block policy at the moment my hands really are tied. Videos don’t tend to get unblocked over time, plus we have the issues that the US (where you are) is covered by Sony anyway.
Let me know your thoughts. Thanks again for this reply, ha, and I’ll pass on to IT about the Antivirus too