Its a codec issue, and it's stupid but its a real problem.
My solution. Download VLC.
Media > Convert/Save > Add File .mp4 that you want to use in Camtasia > Convert and save as new file name same file type .mp4. No quality loss, just redoes codec and works in camtasia.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.