Looking for info from Fullscreen asap.

TheRomanticsWB

TheRomanticsWB

Jack of All Trades
We just spent around 45 hours editing our most recent web series episode using some music from Fullscreen's library.

BOTH music files we used from that library got 3rd party content ID matches and are already serving ads on the video before we have even made it public.

Is this normal? What do we do? We've missed our release hype/time now because of this and will probably take an initial hit in views. Not sure why we're getting this on stuff from Fullscreen's library while we're Fullscreen partners.

Wes
 
I'd suggest going to the site and talking to one of the support workers, I'm also a Fullscreen Partner but from past experience I haven't seen a problem.

Are you sure the content you used is definitely from the library? Perhaps look into the contract it's linked with, search the songs you used a little before you use them, I'm not great with things like this - just trying to help :)
 
Yeah it's definitely from the library and it states in the content id match those two exact songs from the music library.

I did speak to a Fullscreen person in email and they told me it was because I didn't credit the audiomicro thing. Thing is, the video was private the whole time. We left it uploading/processing overnight and came back this morning to find that. So we deleted the upload, uploaded the video again and put the credits in IMMEDIATELY and it was still an instant 3rd party content ID match and now it won't let us even change the description of the video at all.
 
I know this is a Fullscreen forum (technically), but I'm hearing more bad things about pretty much all the networks every single day.
 
I don't think it's a bad knock against fullscreen at all. I've had 2 responses already and they're trying to figure out what's causing it. I imagine it's just a mixup with licensed stuff from Audiomicro and we just happened to use two of the things out of that library that got lost in the shuffle somewhere. Either that or it's YouTube's over aggressive algorithms at work once again...

Whatever the reason, I'm forced to re-edit a 45 hour long editing project or sit around and wait for who knows how long before this video which was advertised for release, ever gets seen.[DOUBLEPOST=1371053833,1371053739][/DOUBLEPOST]
scorpio79 said:
maybe dispute it
Click to expand...
Don't want to dispute or acknowledge stuff while the partner is still looking into it. I just can't use it.
 
Who tried to claim your video? If it was audiomicro, then it's usually a crediting issue. It was another party, PM me with the info and I'll look into it.
 
Hey thanks Jeff. No, it wasn't Audiomicro. I'm guessing some licensing thing happened and was fixed because we actually deleted the vid, uploaded a totally different vid with totally different music and it still did it. We did this 3 times and it auto-claimed the songs every time even though they were different songs. On the 4th go, it just didn't happen anymore even on the same songs. This was after I had contacted Fullscreen about the issue though so maybe they fixed something?
 
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