Hey' thanks for replying. The video is original content and has never had a copyright issue. I am incredibly frustrated with support. I get a different person each time and they basically say “”sorry for your frustration, but we explained it to you. You are just confused” not once has anybody acknowledged or given me any indication that they even understand the specific problem I am having" at this point they are telling me that this is accurate and everything is as it should be. They won’t even acknowledge that there is a problem with this.
Estimated ad Revenue : $1.01
Estimated Monetized Playback: 13,790
YouTube Ad Revenue: $47.40
Except for one guy yesterday who inadvertently gave me what the numbers should be.
“As for the
video's estimated revenue from the date it was uploaded (March 15) to May 6, it shows that that it reached $46.66 with 13,074 estimated monetized playbacks. Checking the video's estimated revenue for month of April, it is $45.94 with estimated monetized playbacks at 12,262”
Then I sent him a screen shot of what was showing on my end and he said this
“I stand corrected. Upon checking, the estimated revenue for the video is $3.12 while YouTube Ad Revenue is $47.40 (March 15 - May 7).”
That was the last email. No explanation as to how the figures changed or what caused it, Where he got those initial figures that look accurate? Nothing. The. Today I get this telling me I’m confused and nothing else can be done. It’s maddening.
“I completely understand that you still have some confusion on how our system calculate your estimated revenue. Please be assured that we have shared the best resolution possible for the current situation of your earnings.
I realize that it can be frustrating, however, I don't have any other alternatives at the moment and we have already shared all the details on our previous emails.
I really appreciate your understanding. Let me know if you have other questions.”
Honestly, the entire interaction with creator support has been bizarre. I get the feeling they see that there is a problem, but don’t have the answers, and go out of their way not to acknowledge that there is an issue.