Talk radio format - phone setup

YAOG

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I livestream a couple times a week (wednesday and saturday) and half of my livestream I do song requests and the other half I make phone calls to the viewers. It's a fun way to create a sense of community and sometimes it's very interesting. Right now I have people send me their phone numbers via email and I call them through google hangouts. This is a little clunky and I'd rather just be able to take the calls and go from one to the next. Is there a service or software that would allow me to have callers call in and if I'm already on a call they would be placed in a queue?

I've considered other apps like discord, but I like the phone call aspect of things. Everyone has a phone, nothing extra for them to download or install.

Thanks in advance for the help, although I'm afraid this one might go unanswered.