I greatly appreciate you taking the time to reach out.. I look forward to her response. Patient I'll be, just taking it 1 day at a time right now.Let me write that email today then. Real life got in the way yesterday; and unfortunately, there are no official Creator Support members on either YTTalk or the "Offciaial Support Community". It's all User-To-User on both fora, though on the official one, there are Google Community Managers.
The Gold Level I am going to contact is a multi-product Expert; so may take a few days to get back to me. Please don't get impatient in the meantime. As you said yourself, you're reluctant to simply flush your budget down the drain!
Luck to us both!
Addendum: Email sent; I quoted your original post as the question. We see what she answers.