Didn't Get RPM CMS Invite & Wrong Email

[Evan]

So I have a serious problem with my CMS invite. First off when I go to my youtube channel page, it says that I am a verified partner (will upload screen shot), but unfortunately I have not recieved the CMS Invite from RPM Networks. I had gotten the message from noreplyyoutube that says "RPMNetworks: would like you to join their network" And i had successful clicked join and everything looked like it went through. Unfortunately upon applying with RPM, I had a google+ account connected to my main YouTube page and I think that the CMS Invite was sent to an invalid google+ account email instead of my main email. How can I get RPM to change my email and also how can I get the CMS invite so that I can receive welcome package? And also my maker Central page is totally innacurate since my application status shows that I submitted my application and accepted the invite by the main box as shown in the second attachment shows that I never submitted anything, need some serious help to get my email changed and have CMS invite and welcome package sent.

Thanks

 

[rigpop]

Atleast you get into the Maker Central I am Partnered/networked with RPM and still can't get into it

 

[Brodie]

send them a support ticket, I had an email problem too, just go on their site and send them a ticket, fast response too

 

[Evan]

send them a support ticket, I had an email problem too, just go on their site and send them a ticket, fast response too

If you mean support ticket from maker central website, yes, I did that already. But the thing is, will I get a response within the maker central website? Because when I submitted, the email it said on top was the google+ username email and obviously it is IMPOSSIBLE to check email from a google generated account.

 

[Maker Gen Jess]

If you mean support ticket from maker central website, yes, I did that already. But the thing is, will I get a response within the maker central website? Because when I submitted, the email it said on top was the google+ username email and obviously it is IMPOSSIBLE to check email from a google generated account.

Hi, @Evan! Yeah, this email issue is causing a lot of confusion. The good news is that our team is hard at work trying to find a good solution for it.

The even better news is that I can help you get your email changed! I see the ticket you put in about this issue, so I'll let the Support team know about it and they can get this sorted out. The office is almost closed for the day however, so you may have to wait until tomorrow for us to send you a response!

 

[Evan]

Hi, @Evan! Yeah, this email issue is causing a lot of confusion. The good news is that our team is hard at work trying to find a good solution for it.

The even better news is that I can help you get your email changed! I see the ticket you put in about this issue, so I'll let the Support team know about it and they can get this sorted out. The office is almost closed for the day however, so you may have to wait until tomorrow for us to send you a response!

Thanks so much for all the help! They said it will take 1-2 business days for it to update. Just wanted to make sure, will I get the welcome package and other documents resent to me? And will my maker central account update to the new login because it says that I should live had my dashboard updated but it still says I haven't even submitted an application :/

 

[Maker Gen Support]

Hi there, I believe we just resolved your problem via Support. Go ahead and respond back to our support email if you're still having issues. Thanks!