Adobe Premier Playback Issues

TechSpotJosh

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Hey guys,

So recently I've been having some playback issues with my Adobe Premier. It happened last week and after 24 hours managed to fix itself (I was able to temporarily fix it by saving and closing my project then reopening it.) However, now my temporary fix doesn't work and my playback isn't working at all. I can't play in my clip preview or from my timeline. Has anyone had this happen to them?

I'm wondering if this is due to the fact that my credit card associated with the account was compromised so my payment didn't go through. I've been putting off making payments because I'm lazy so I'm wondering if that is the issue.
 

Brandon

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Are you past 30 days of the payment? If your CC payment doesn't go through, you have 30 days to resolve the issue.
 

TechSpotJosh

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No I am only a couple weeks past. Still have over 2 weeks to update and that said I just updated. I'm running an update to the software too hopefully that helps.