Account Disabled. 5 Strikes. 100 Appeals. No Response.

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That's a crazy story, however again it hits back home that talking with a real person will help the situation. To OP, I'd honestly try as much as possible to get in touch with people at YouTube through social media and try and get something in person as well. To be quite honest, even if my channel would go down right now I'd drop everything and fly out to California and I wouldn't leave Google's office until I had my problem resolved. I've been through similar situations as I've worked with multiple large channels before which have been falsely flagged. Very tough when you're losing thousands of dollars. Before going to events and stuff like that though, reach out to as many employees as you can working on LinkedIn and other social media networks. 30K subs is a big deal.


That's sort of what I'm doing right now. I was able to find some email addresses for YouTube staff members. I already contacted the BBB and am going to also directly email those YouTube employees tonight. I am currently in communication with support specialists via Content Creator Support (I didn't have access to this before). However, they, along with those who work with channels and policies, don't seem to really know what's going on with my account. A support specialist said that I was using things such as robots and spiders to artificially inflate my views and engagement rates, which is completely untrue. They just assume that because I got a bunch of views, subscribers, and engagement that I've obtained all of them via illegal means. And because of this misunderstanding, my account is still disabled, my appeal was rejected, and 6 videos were flagged as spam.
 
The fact that this came from a support specialist's mouth disgusted me.

"Hi,

Thanks for writing in.

I certainly understand your concern on channel suspension, however, the specialist team feels your channel is not complying with our TOU guidelines and policies, and therefore, did not reinstate it. We have very strict guidelines in respect to the content that is uploaded. The reason why we have these policies in place, is that we want to maintain the best possible experience for both our users and partners on YouTube.

As a user of YouTube, you agree not to use or launch any automated system, including without limitation, "robots," "spiders," or "offline readers," that accesses the service in a manner that sends more request messages to the YouTube servers in a given period of time than a human can reasonably produce in the same period by using a conventional online web browse.

Please go through [this link] to gain a better understanding of our policies, TOU #4 Section H"

I cannot believe my eyes, especially right after I already refuted their claims. They are clearly victim blaming me at this point. I did not use any automated system or software, but because they think I did, they decide to keep me banned without reasonable evidence. Are you kidding me? It's not the policies that are the issue, it's the sickening fact that they refuse to admit faults in their system and that people use it to abuse others like me. They also don't want to be held liable for their wrongdoing in their decision making and my competitors' wrongdoing. They are awfully ignorant about the fact that competitors do indeed use automated systems to send artificial traffic to other channels like mine in order to get them terminated and lower competition. It's not that difficult to understand! How can you win a case like this if the people in charge are this ignorant and narrow-minded?
 
They are awfully ignorant about the fact that competitors do indeed use automated systems to send artificial traffic to other channels like mine in order to get them terminated and lower competition. It's not that difficult to understand! How can you win a case like this if the people in charge are this ignorant and narrow-minded?
How are they supposed to know that you did not use traffic enhancing software? Because you said so? And no, they are aware of this situation http://support.google.com/adsense/a...c=1348566&vid=1-635798390012806721-4138156749 and http://support.google.com/adsense/answer/1348739?hl=en&ref_topic=1348566 and http://support.google.com/adsense/contact/invalid_clicks_contact
 
How are they supposed to know that you did not use traffic enhancing software? Because you said so? And no, they are aware of this situation and and

"Please keep in mind that it's your responsibility to prevent invalid activity from occurring in your account, and this form does not absolve you of that responsibility."

Are you serious? I saw a large, consistent amount of traffic day by day after sudden popularity and none of it looked suspicious to me. How am I supposed to know and filter out the invalid activity on my own? This is angering me so much. They are aware of the situation, yet it's basically up to us to stop and prevent all of these problems on our own? I guess those with poor judgment and inexperience with these kinds of matters will get permanently screwed over. The system is broken and unfair, but they want it this way.
 
Contact FUPA maybe they can help you :thumbsup2:
The Fair Use Protection Account - Keeping the internet free of copyright trolls. Funded by YOU. Led by H3H3 Productions and Morrison / Lee. For years people.
If I get my channel back and continue to have false copyright claims, I'll reach out to them. But right now, my account is disabled due to unknown automatic activity! How can they help me with that if they only deal with fair use and copyright claims?

I address everything to them and how I am innocent, but they keep sending these type of emails without real solutions:

"Hello Partner,
I’m sorry to hear about the issues you’re having. It looks like your account has been suspended for violation of YouTube’s Community Guidelines, specifically TOU #4 Section H.
This section states that "You agree not to use or launch any automated system, including without limitation, ‘robots,’ ‘spiders,’ or ‘offline readers,’ that accesses the Service in a manner that sends more request messages to the YouTube servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser."
Unfortunately, repeated violations of this guideline, or other Community Guidelines, may result in exclusion from the partnership program and termination of your YouTube account.
If you feel your account was suspended in error, you can submit an appeal directly to our Policy team using this form.
Let me know if there’s anything else I can do to help."


and this:

"Hi,
Thanks for writing back. I completely understand your predicament.
We did go through your request and checked with our specialist with regard to your appeal filed and it has been decided that the channel will not be reinstated since it violated our policies. We have firm guidelines in respect to the content that is uploaded.
I understand how you feel about this, however, I'd like to reiterate the fact, that we won't be able to share any information regarding this. In addition, I'd like to also let you know that, this is beyond our control to make any changes, once the final decision has been taken by our experts.
I'd like to inform that our system works based on flagging content and is reviewed by the responsible team on an ongoing base (24/7). Whenever a content is reported or flagged Our Team reviews all flagged content quickly, and if they find that a video/channel does violate the guidelines, they are removed from YouTube.
As you are a valued partner for us, I had the YouTube specialist recheck this violation. However, the specialist team feels your video is not aligned with our policies, and therefore, did not reinstate it.
I'd advise you to please go through our Community Guidelines and be a bit more cautious, to avoid any such instances from occurring in the future.
With regard to your suggestions to improve our services, I'll definitely forward your feedback to our review team. Appreciate your understanding."

Doesn't the consumer have a right to now what is going on with his or her account? I'm getting banned for life for something that I honestly did not do and no one will help me.
 
The Fair Use Protection Account - Keeping the internet free of copyright trolls. Funded by YOU. Led by H3H3 Productions and Morrison / Lee. For years people.
If I get my channel back and continue to have false copyright claims, I'll reach out to them. But right now, my account is disabled due to unknown automatic activity! How can they help me with that if they only deal with fair use and copyright claims?

I address everything to them and how I am innocent, but they keep sending these type of emails without real solutions:

"Hello Partner,
I’m sorry to hear about the issues you’re having. It looks like your account has been suspended for violation of YouTube’s Community Guidelines, specifically TOU #4 Section H.
This section states that "You agree not to use or launch any automated system, including without limitation, ‘robots,’ ‘spiders,’ or ‘offline readers,’ that accesses the Service in a manner that sends more request messages to the YouTube servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser."
Unfortunately, repeated violations of this guideline, or other Community Guidelines, may result in exclusion from the partnership program and termination of your YouTube account.
If you feel your account was suspended in error, you can submit an appeal directly to our Policy team using this form.
Let me know if there’s anything else I can do to help."


and this:

"Hi,
Thanks for writing back. I completely understand your predicament.
We did go through your request and checked with our specialist with regard to your appeal filed and it has been decided that the channel will not be reinstated since it violated our policies. We have firm guidelines in respect to the content that is uploaded.
I understand how you feel about this, however, I'd like to reiterate the fact, that we won't be able to share any information regarding this. In addition, I'd like to also let you know that, this is beyond our control to make any changes, once the final decision has been taken by our experts.
I'd like to inform that our system works based on flagging content and is reviewed by the responsible team on an ongoing base (24/7). Whenever a content is reported or flagged Our Team reviews all flagged content quickly, and if they find that a video/channel does violate the guidelines, they are removed from YouTube.
As you are a valued partner for us, I had the YouTube specialist recheck this violation. However, the specialist team feels your video is not aligned with our policies, and therefore, did not reinstate it.
I'd advise you to please go through our Community Guidelines and be a bit more cautious, to avoid any such instances from occurring in the future.
With regard to your suggestions to improve our services, I'll definitely forward your feedback to our review team. Appreciate your understanding."

Doesn't the consumer have a right to now what is going on with his or her account? I'm getting banned for life for something that I honestly did not do and no one will help me.

Hey man, I am really sorry that I didn't been here for a while,I manage all my channels on my own,and I waste alot of time just recording the damn videos daily plus I waste alot fo time editing and rendering videos,I am working 12+ hours daily,I hope you understand..

Oh WoW,after reading everything that you shared here,I really do feel sorry for you.But like I said in previous post,do not give up just yet..There is still hope.

To answer your question,I never asked him his full name,I only know his first name which is Roy...and when received a msg that my channel is up,it was from yt-partner-support@google.com and he only wrote his first name at the end of it

"Feel free to be in touch if you have any questions.

Keep up the great work!

Best,

Roy" (that is just the end of the msg) So if you have in those contacts you got named Roy,it will not hurt to try. Also can you private msg me your channel url of that channel,so that I can have it if I have a chance to to talk with someone important from youtube.

Also I see that they said that you used bots. Can you confirm that you in fact didnt used to bots? The reason I ask this,is because one of my friends who is youtuber also was targeted with bots attack in the past,and he started to receive alot I mean alot of fake views all of the sudden,and youtube didnt do anything to his channel,because if they dont have any proof they cant accuse for using such a things,the reason I am saying all this ,are you sure that those bot attacks didnt came from same IP address as your youtube channel is using? Trust me when I say this,youtube/google has alot of ways to track you down,they record everything,even if you change your IP via VPN,they still have way to track down your acctions,even if you delete all history from browser etc no matter what you do,they have all records for every google account user ever. Its seems stupid I know,but trust me when I say this,they know everything.

Anyhow If I understood you correctly , you managed to remove all copyright strikes,but community guidelines are the one that prevents you still.

As I said above,I dont say that you used bots,I am just saying,if those bots came from same IP,or even if bots came from another IP but used your browser to purchase bots from some site,even through VPN ,Google can track you down...and I am not saying that you done this or anything,but If turn out to be true,I can assure you they will never return your account back,just letting you know.But I hope that is not the case,Like said if you are right on your part,dont loose hope,there is always a chance to return back your channel back as long it was a false attack.

Best Regards..
 
Hey man, I am really sorry that I didn't been here for a while,I manage all my channels on my own,and I waste alot of time just recording the damn videos daily plus I waste alot fo time editing and rendering videos,I am working 12+ hours daily,I hope you understand..

Oh WoW,after reading everything that you shared here,I really do feel sorry for you.But like I said in previous post,do not give up just yet..There is still hope.

To answer your question,I never asked him his full name,I only know his first name which is Roy...and when received a msg that my channel is up,it was from yt-partner-support@google.com and he only wrote his first name at the end of it

"Feel free to be in touch if you have any questions.

Keep up the great work!

Best,

Roy" (that is just the end of the msg) So if you have in those contacts you got named Roy,it will not hurt to try. Also can you private msg me your channel url of that channel,so that I can have it if I have a chance to to talk with someone important from youtube.

Also I see that they said that you used bots. Can you confirm that you in fact didnt used to bots? The reason I ask this,is because one of my friends who is youtuber also was targeted with bots attack in the past,and he started to receive alot I mean alot of fake views all of the sudden,and youtube didnt do anything to his channel,because if they dont have any proof they cant accuse for using such a things,the reason I am saying all this ,are you sure that those bot attacks didnt came from same IP address as your youtube channel is using? Trust me when I say this,youtube/google has alot of ways to track you down,they record everything,even if you change your IP via VPN,they still have way to track down your acctions,even if you delete all history from browser etc no matter what you do,they have all records for every google account user ever. Its seems stupid I know,but trust me when I say this,they know everything.

Anyhow If I understood you correctly , you managed to remove all copyright strikes,but community guidelines are the one that prevents you still.

As I said above,I dont say that you used bots,I am just saying,if those bots came from same IP,or even if bots came from another IP but used your browser to purchase bots from some site,even through VPN ,Google can track you down...and I am not saying that you done this or anything,but If turn out to be true,I can assure you they will never return your account back,just letting you know.But I hope that is not the case,Like said if you are right on your part,dont loose hope,there is always a chance to return back your channel back as long it was a false attack.

Best Regards..

Hi Alex. Thanks for getting to me. Unfortunately, I cannot PM you because I do not have over 50 posts. If you could link me your channel, I could PM you there. Do you have a KIK or Twitter? Email? Any platform that we could have a private conversation without any limitations?

I already spoke with Roy and I swear that I didn't use any bots. I don't know where they came from. I also find it absolutely disappointing, but hysterical that last night I uploaded a video, which I have rights to upload, from a personal account, which got taken down by the IFPI within 24 hours of uploading it! And they don't even own the material! I've been officially blacklisted from YouTube.

Here is the redundant message they keep sending me after they reach out to experts:

Hi there,

Thanks for your patience.

I understand your predicament. As you’re a valued partner, I’ve had the YouTube specialist recheck the channel suspension. However, the team feels your channel does not comply with our guidelines, and therefore, did not reinstate it. As YouTube is a platform for free expression of all sorts, we take great care when we enforce our policies.

We have very strict guidelines in respect to the content that is uploaded. We have these policies in place to maintain the best possible experience for both our users and partners on YouTube.

As the Specialists have investigated your channel and confirmed that the account can’t be reinstated as they feel your content hasn’t been aligned with our Terms Of Usage policies and you’re prohibited from accessing, possessing or creating any other YouTube accounts. The decision taken by the investigations team stands final.

Ideally, it’s beyond our control to make any changes once the final decision has been taken by our experts. I know this probably isn't what you were hoping to hear; however, as YouTube is a platform for free expression of all sorts, we take great care when we enforce our policies.

Furthermore, our Help Center has an extensive piece of information on account terminations and how our guidelines are enforced, which will give better insights.

My apologies for the inconvenience, and appreciate your understanding in this regard!
cleardot.gif

Regards,
Rhea
Google YouTube Team


If I was a valued partner, I would not be going through this. YouTube wouldn't allow others to target my channel and videos. YouTube wouldn't randomly close my accounts and blindly punish me by disallowing me to open, access, and create channels. YouTube would provide better care to its YouTube Partners and improve the broken system.
 
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@YTPunchingBag

You have signed up here, no introduction to the community, no previous posts and created this rant without a single detail about your channel, your content, who owns its copyright, whether you had permission etc etc. You are giving us a very one-sided story and you're asking for help?

Help with what? This is NOT YouTube support. Only YOU and YOUTUBE have all the necessary information to sort this out. I suggest you contact them.

This has already been pointed out to you on the first page by Katy:

the staff at YTtalk do not work for YouTube, so we cannot help with any YouTube-related issues. The best I can advise is to keep sending YouTube messages.






Please do not create any other posts or threads on this matter - They will also get locked.
 
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